Categories: Q&A

What Happens If I Don’t Know The Exact Weight And Dimensions Of My Courier?

Courier companies are offering excellent comfortable and advanced features at customer’s door step. Customers can easily book for the shipment online by using the approximate weight of the parcel and they are charged according to it.

By the time it reaches the warehouses companies will measure the weights electronically and charge according to its weight.

Courier companies uses volumetric weight for the large items which is calculated based upon the weight of the size of the consignment. But sometimes the actual weight and the volumetric weight may differ and in this case courier companies charge for the greater of these weights.

In case if the mentioned weight entered while booking and the weight at the warehouse differs then they are charged for the exact weight of the parcel by raising a separate invoice. If you chose the online payment option company will withdraw the extra amount from the credit card by intimating the customer. In case if you have any queries related to this, kindly contact the Customer Support Team to solve your problem.

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