Categories: Q&A

Why Did My Credit Card Get Charged More Than The Quote, What Happens If Weight Of The Parcel Differ?

Customers can pay for the shipment by using credit cards or debit cards. By providing the necessary details related to the Payment card the amount will be automatically deducted from respective bank account.

Charges for the shipment vary with the weight and dimensions of the parcel. All the details related to parcel including weight, dimensions, parcel type, packaging material are provided to the company at the time of booking and in this instance your credit card will be charged for the appropriate rate you have mentioned. But if the courier arrives to pick up the package and if it is found more weighed than the prior mentioned weight or dimensions then the company will charge according to the original weight of the parcel.

For this reason, please ensure that you enter the correct dimensions and weight while booking to avoid the additional charges by the company. If you need any assistance related to the service or if you have any claim kindly visit the Company’s Customer Support Team to solve your problem.

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