- Yes, to aid customer satisfaction courier companies work with a commitment to provide excellent comfortable tools to the users.
- Customers can book for the shipment online and can easily check the status of the shipment online by using the tracking tool to know the status of the shipment.
- Only some companies will provide tracking option. But if the customers want to know the progress of the shipment some companies even provide details through SMS, Emails etc.
- To avail that service, customer can register their Email ID or mobile number on the website or else they can even contact the Customer care Number and request to provide Email services regarding the progress of the parcel.
- As Companies work with the commitment to aid customer satisfaction they welcome the requests of the customers and provide best services from them.
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