There are many courier companies introduced in India and other countries offering many facilities for safer and reliable courier delivery. These courier services mostly try to deliver the customer goods to correct location at correct time. But there are some cases, where loss of courier or damage to courier may occur.
Based on the shipper or depending on the result, customers can claim for the repair or loss of the package.
A freight claim is generally is a legal demand by the customer to the company for reimbursement for loss or damage of shipment. Freight Claims also include the shipping claims, cargo claims, loss or damage to the item.
If the product is damaged during shipping, then the original cost deduced from the damaged cost is returned back to the customers.
For filing the freight claim, following are the points to be included.
Following are the points to be remembered by consignee during the delivery of the product.
The shipper or recipient can report the package damage in the form of documentation claiming online or by fax or through mail. Many courier companies have either online report or email address to indicate the loss of the shipment or package delivery. Customers can call the customer care number of particular company for more details of how to claim the lost product.
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